Designing for Scale: Lessons from Global D365 Rollouts
An inside look at managing complex Dynamics 365 Finance & Operations implementations across multinational borders.
By Priya Shah10 min read
A global rollout is a negotiation disguised as a project plan. Every region believes its way of doing business is the standard, and every one of them is a little bit right.
The technology is the easy part. Dynamics will do almost anything you ask of it. The hard part is deciding what to ask — and getting fourteen countries to agree that they asked for the same thing.
We shipped on time. Not because the configuration was elegant, but because we spent the first three months listening before we changed a single setting.